Contaminated fuel - Caltex Forrest Hill

[kartone]

Never had a contaminated fuel issue, but I guess my number came up  .
Purchased 95RON at approximately 7:20AM on the 21/10, experienced power loss and check engine displayed by end of day. Had vehicle repaired by Mazda Berwick who replaced fuel filter and pump, purged lines, injectors and fuel rail, removed and emptied tank at a cost of $576.00   .
Caltex stated that as there were no other complaints regarding fuel from that station, they are not liable 

[Cool Jesus]

Well, liability is a question of law and determined by a jurist, not caltex?
I'm sure if place a little ad or placard somewhere close to servo you may find a few complainants who would never have thought bad fuel would wreck their vehicle.
But, justice has a price too 

[lombardi]

I for one will give Caltex a miss-- any location-- if there's one there's more,thanks for the heads up.

[Barry Edmunds]

Justice is what you get when you run out of money

[poohbah]

I for one will give Caltex a miss

Bugger - I just filled up at Caltex this arvo. But I only use 98 RON. Fingers crossed...

[colcol]

I hate to go against the grain, but i always fill up at Caltex in Bulleen and Ringwood, and have never had any trouble, these are independant of Supermarkets.
A wise old man once told me that if you go towards a petrol station, and there is a tanker there, just keep driving and go to the next one with no petrol tanker, because, filling up the tanks agitates all the rubbish at the bottom of the underground tanks and you should give it an hour for the rubbish off the bottom to settle, Colin.

[Craig_m67]

Never had a contaminated fuel issue, but I guess my number came up  .
Purchased 95RON at approximately 7:20AM on the 21/10, experienced power loss and check engine displayed by end of day. Had vehicle repaired by Mazda Berwick who replaced fuel filter and pump, purged lines, injectors and fuel rail, removed and emptied tank at a cost of $576.00   .
Caltex stated that as there were no other complaints regarding fuel from that station, they are not liable 

Sounds extreme
Did they tell you what the contaminate was, or just give you a bill?

[kartone]

The contaminant was water. 90% of the time I use caltex and previously have never had a problem.
Very hard for me to determine whether as Caltex stated other drivers that fueled that day had no problem.

[colcol]

Well, Caltex would hardly state it was a problem, as they would want to put you off any possible legal action, as opposed to doing the right thing and fixing the car.
An old trick from the olden days, when you had water in the fuel, was to mix some metholated spirits in the tank, so the water would mix with the metho and be burnt away, Colin.